Effective Date: 27-02-2026
Welcome to Poonam Light, an astrology and spiritual consultation platform available on iOS and Android devices.
By accessing or using the App, you agree to the following Terms & Conditions.
If you do not agree, please discontinue use of the App.
Poonam Light provides:
Vedic astrology consultations
Tarot and spiritual guidance
Numerology insights
Horoscope readings
Pooja booking services
Spiritual remedies suggestions
Digital spiritual products
All services provided through the App are:
✔ For spiritual, informational, and entertainment purposes
✔ Based on traditional belief systems
✔ Not scientifically guaranteed
Astrology and spiritual guidance involve interpretation and intuition. Results may vary from person to person.
The services offered on Poonam Light:
Do NOT replace medical advice
Do NOT replace legal advice
Do NOT replace financial or investment advice
Do NOT replace psychological counseling
Users are advised to consult licensed professionals for medical, legal, or financial decisions.
Poonam Light and its experts are not responsible for decisions made based on consultations.
By using the App, you confirm that:
You are 18 years or older
You are mentally capable of making independent decisions
You understand astrology does not guarantee specific outcomes
The App connects users with independent experts.
Important:
Experts provide opinions based on their experience and belief systems.
Poonam Light does not guarantee accuracy of predictions.
Sessions are time-based.
Once a consultation session starts, time will be deducted accordingly.
We are not responsible for:
Personal compatibility issues
Dissatisfaction due to subjective expectations
Emotional reactions to predictions
For Pooja bookings:
Rituals are conducted as per traditional practices.
Timelines may vary due to religious calendars or availability.
No specific material result is guaranteed.
Videos or photos (if provided) are for documentation purposes only.
Pooja services are spiritual offerings and not performance-based services.
All services are prepaid.
Refunds are not guaranteed for completed sessions.
If a technical failure occurs (server crash, call drop due to system error), the balance may be restored after verification.
Refund requests must comply with platform billing policies (Apple/Google).
Dissatisfaction with prediction outcomes is not a valid ground for refund.
All:
Astrology content
Reports
Remedies
Audio/video sessions
App design
Logos and trademarks
belong to Poonam Light and/or its licensors.
You may not:
Record sessions without permission
Reproduce expert content
Resell predictions
Publish consultation content publicly
Poonam Light is not liable for:
Relationship decisions
Business decisions
Investment losses
Marriage or divorce outcomes
Health decisions
Career changes
Emotional distress
Users assume full responsibility for actions taken based on consultations.
Maximum liability, if any, shall not exceed the amount paid for the specific session.
We strive for uninterrupted service; however:
Internet connectivity issues
Platform maintenance
Device incompatibility
Payment gateway interruptions
may affect service availability.
We are not liable for such interruptions beyond our control.
We reserve the right to:
Suspend abusive users
Terminate accounts violating policies
Remove experts violating ethical standards
Discontinue services at our discretion
Upon termination, your right to use the App ceases immediately.
These Terms may be updated periodically. Continued use of the App constitutes acceptance of revised Terms.
These Terms shall be governed by the laws of India.
Jurisdiction: Courts of Mumbai.
If you have any questions, concerns, or requests regarding these Terms & Conditions, you may contact us at:
📧 info@sainaniinnovations.com
Sainani Innovations Private Limited